Brik Art Box FAQ's

Frequently Asked Questions 

What comes in a Brik Art Box?

A build-on design plate, pixel briks and a variety of designs to choose to create.  The box comes with a small builld-on plate, 300 pixel briks and 10+ mosaic designs each month. 

How much is a Brik Art Box?

The monthly subscription box is $19 with free shipping. 

How do the subscriptions work?

You subscribe and then receive a box in the mail every month. The box contains materials you need to make 1 Brik Art Mosaic Design at a time. You cannot create multiple designs at the same time.  You must remove a design from the build-on plate before you can start a new one. You may cancel your subscription at any time and you may also skip months at any time.

What Payment Options do I have?

You can pay using Visa, MasterCard, American Express, Discover or paypal. We do not accept checks or money orders. If you have chosen the month-to-month subscription: You will be billed initially on the day you signed up with your credit card, and then the first of every month until you decide to cancel.
If you have chosen the 3 months, 6 months, or 1 year subscription: You will be charged the full amount upfront. After the segment of months, you will be charged again, until you'd like to cancel
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What is the suggested age group?

This subscription is truly unique and is great for all individuals ages 5-99.  Because of the small briks in the boxes, children under 3 should not use or have access to the box. Parental supervision is required for children ages 7 and under.

What is the suggested age group? 

This club is truly unique and is great for all individuals ages 5-99. The membership program is aligned by age and is progressive in nature. Because of many small bricks in the kits, children under 3 should not use or have access to the kit. Parental supervision is required for children ages 7 and under.

Can I purchase a starter kit or other BRIK products with out a subscription?

Yes, please visit www.brik.co to purchase BRIK products.

Can I change membership levels once I join a particular BRIK Art Club or purchase an add-on after I signed up? 

Yes, please email support@brik.co to change your membership level or to purchase an add-on after you have signed up. 

When will my first shipment arrive? 

We ship most products within a few days of receiving your order. Most shipments will arrive within 6-10 business days

What's the difference between a gift and regular subscription?

Gift Subscriptions have the option to be renewed or not. Regular subscriptions renew.

What's your Cancellation Policy?

You may cancel at any time from your account login. To cancel click the edit button in the "your subscriptions" field, and select the option to cancel. You have the ability to skip renewals easily through your customer profile as well, allowing you to maintain your subscription according to your needs. Just click the edit button in the "your subscriptions" field and select the button to "skip next renewal". If you've requested a cancellation via email it will be processed during normal business hours and thus we strongly recommend managing your subscription through your account to avoid any unwanted renewals.

What's your Refund Policy?

Refunds are not automatically applied due to a cancellation request. Many of our customers cancel their subscriptions in order to avoid future renewals but still wish to receive the boxes that have been paid for. For this reason, refunds are not automatically applied upon cancellation - they must be requested. We will provide a refund for your box as long it's requested before the 15th of the month.  Gift cards are non refundable. If you're requesting a refund for a prepaid subscription you will receive a prorated refund for all boxes received at full price. We do not provide refunds for any box that has shipped.

How do I update my credit card info?

You can update your credit card information via the account page at any time. Just login to your account, and update the info under the "Credit Card" section.